Can't Backup My Layout to Email or Using In-App Purchase

Question

I click config and Mail Layout on my ipad but the email never comes and not in spam.

I tried Automatic Backups to Cloud and an in-app windows comes up. I click Buy it now ($1.99) then nothing happens.

I think I have a problem with the app so I want to backup my layouts so now I am stuck with no backup and no way to get it off my ipad.

Comments

Hey there, it's quite odd that you cannot backup your layouts. But anyway, from a computer you can access all the layouts through iTunes file sharing. That way you can definitely access. Please note that we are away (vacation) until the 26th of August with spotty WiFi so we might not be able to respond for a day or two. Sorry to hear about the issues and looking forward to getting you sorted. Thanks

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Also curious which iOS version we are using and also if the device is jail broken and how much memory is left on the device. Thanks

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I loaded MIdiDesigner onto my wifes ipad which is an Ipad3 and it seemed to connect fine. I have an Ipad 2. I am using an Windows PC. I just updated my IPAD to the latest version and updated all my apps including MIdiDesigner. I will try to get my files off using Itunes file sharing. Thanks for responding.

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Regarding the connections issue, please try to connect from one iPad to the other. Have to be in same WiFi network

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Hey there, I'm marking this particular issue as solved for now. If you need to reopen it, we're at your service: hit us up via config -> actions -> email us.

Thanks!